【User Guide】How to Apply, Payment, and Cancellation Policy


旅の糸のプライベートツアーをご検討いただきありがとうございます。 ご予約から当日までの流れ、および大切なお約束事についてまとめました。

1. Flow of Booking

We accept requests through our dedicated form. Please note that we only accommodate one group per day, and reservations are on a first-come, first-served basis.

  1. Availability check: Select your desired date from the calendar
  2. Application: Enter the required information and submit
  3. Confirmation: The guide will contact you within 24 hours to confirm (this is when your booking will be finalized)

2. Payment methods

To enhance customer convenience, we support the following payment methods (subject to change).

  • Credit card payment (prepayment)
  • Bank transfer (for corporations, etc.)

3. Cancellation policy (important)

We prepare and scout the field for one group of customers per day. In case of cancellation due to customer circumstances, we will charge a cancellation fee as follows.

Cancellation date

Cancellation fee

From 7 days to 2 days before

30%

The day before

50%

Same-day cancellation without notice

100%

※No cancellation fee will be incurred for cancellations due to adverse weather conditions as determined by the guide. 

If you have any questions, feel free to contact us via our official LINE.

Explore Urabandai more freely and deeply.

Would you like to create your own journey with a private tour?

A guide with 50 years of local experience will guide you in a fully chartered Alphard.
No driving required, flexible time, and tailor-made travel. Please feel free to consult with us first.

Apply through the booking form Get a free consultation on LINE

Consultations are welcome; we will not engage in any persistent solicitation.

LINE Contact