【User Guide】How to Apply, Payment, and Cancellation Policy


旅の糸のプライベートツアーをご検討いただきありがとうございます。 ご予約から当日までの流れ、および大切なお約束事についてまとめました。

1. Flow of Booking

We accept applications through our dedicated form on this site. Please note that we only accept one group per day, and it will be on a first-come, first-served basis.

  1. Availability check: Select your desired date from the calendar
  2. Application: Fill in the required information and submit
  3. Confirmation: You will receive a confirmation call from the guide within 24 hours (this will confirm your booking)

2. Payment methods

To enhance customer convenience, we support the following payment methods (subject to change).

  • Credit card payment (prepayment)
  • Bank transfer (for corporations, etc.)

3. Cancellation policy (important)

We prepare and conduct field surveys for one group of customers per day. In case of cancellation due to customer circumstances, we will charge a cancellation fee as follows.

Cancellation date

Cancellation fee

7 days to 2 days before

30%

The day before

50%

Same-day and no-contact cancellation

100%

※No cancellation fee will be incurred for cancellations due to adverse weather conditions as determined by the guide. 

If you have any questions, please feel free to contact us via our official LINE.

Explore Urabandai more freely and deeply.

Would you like to create a personalized journey with a private tour?

A guide with 50 years of local experience will take you around in a fully chartered Alphard.
No driving required, flexible timing, and a tailor-made journey. Please feel free to consult with us first.

Apply through the booking form Get a free consultation on LINE

Consultation only is fine; we will not engage in any persistent solicitation.

LINE Contact